footasylum returns faulty

Avoid this store at all costs. If you aren't completely happy with your purchase when it arrives, you'll have 28 days from the date of receipt to return it for a full refund. I can't even point the blame at one member of staff because they were all terrible. We also ensure all reviews are published without moderation. Companies can ask for reviews via automatic invitations. Before returning items you must notify Footasylum by telephone, letter, or email. When you shop Nike online, either on Nike.com or in the Nike App, you can shop with confidence, knowing we'll give you plenty of time to make sure your Nike items are just right. Code Expires. With over 65 stores across the UK, we have our finger on the pulse of streetwear fashion. A refund can take up to 10 working days to show in your account. No greeting, no please, no thank you. Hey MattThanks for taking the time to leave us a review. Quality, style and value superb. Our 16 year old son made a two bus 18 mile return journey only to have this pointed out by the assistant. - Mel, posted 7 months ago Hey Getta,Thanks for leaving us a great review. 4. Find out how we combat fake reviews. Replies to negative reviews in < 24 hours. We use dedicated people and clever technology to safeguard our platform. Will buy again, Ordered 2 hoodrich tracksuit such a great price bought for my son he loves them great selection easy shopping experience I always look here first before jd fast delivery. Shocking service avoid disappointment. Returned to Preston, Lancashire store today with purchase receipt to exchange them or get a refund. We also ensure all reviews are published without moderation. Verification can help ensure real people write reviews about real companies. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. With over 65 stores across the UK, we have our finger on the pulse of streetwear fashion. Rather than shopping on the Footasylum website, the Footasylum app (which is available on iOS and Android devices) is a quick and easy way to shop the full product catalogue from your phone or tablet. - Lisa Lynch, posted 1 year ago Tried to send Crocs back as they didnt fit my daughter. Totally amazing service cannot fault. You have disabled javascript in your browser, please enable. We use dedicated people and clever technology to safeguard our platform. Men's, Women's & Kids' Trainers & Apparel | Footasylum This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Although the guys were lovely and well mannered, they couldnt seem to resolve my problem. Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. In November 2022 I placed an order with FootAsylum and it never came. . My items never came, and because the refund took so long and because I was worried the next order would not come, due to the courier service they used, I did not reorder. I ordered an item with Christmas delivery on 20th December and received an email confirmation. That's because you can return Nike online orders, including custom Nike By You sneakers, for any reason within 30 days of purchase (some exceptions apply). Get Discount. - Anonymous, posted 4 months ago We hope to see you again very soon. One star as there is no 0 stars. Footasylum - YouTube Please refresh the page and try again. I received a faulty product, Footasylum returns were not at all 'easy' or 'simple' as they claim. - Kristy Smitten, posted 11 months ago There are many Footasylum stores across the UK, just head to the store locator (opens in new tab) page, enter your location and you'll find your nearest Footasylum shop. When you hover over the mens, womens and kids' dropdowns, youll see Featured on the right-hand side. Find out how we combat fake reviews. Head to the Footasylum website, do your shopping, add everything to your basket and head to checkout. Greater than 82% of reviewers feedback is Footasylum returns process could be better. I'm fortunate that I don't need a credit rating so I'll wait for FootAsylum to take this 'debt' to court and they can produce their evidence to my lawyer. New customers only. - KM, posted 1 year ago Footasylum has collected 369 reviews with an average score of 1.86. . After reading reviews I wished I hadn't been such a scrooge but, 3 days later and 3 left to go Santa delivered. Hey Karl!Thanks for taking the time to leave us a review. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. They all fit perfectly. Make sure to check out the Footasylum Black Friday, Cyber Monday and Boxing Day sales for big discounts. We hope to see you shopping with us very soon. Price was unbelievable for what I got! Get your sneaker fix anytime, anywhere with the Footasylum app. In just a few steps, we'll have it sorted. Average Delivery Time. Paying out money for nothing but stress, Not happy, my son purchased with his birthday money a Nike tech Fleece hoodie & joggers from Dundee shop, price tag said 95 for the hoodie but he was charged 110, told they just haven't repriced yet! As specialists in footwear, its bestsellers include trainers, football boots, sliders, slippers, flip-flops and sneakers. Rolling eyes, rude attitude. Thanks,Rebekah, Absolutely smashed it with the help from the fosse park team staff he helped me with what. Ordered coats for 2 of my sons in the sale. Ordered Nike trainers. All items were of good quality material and actually fit my ever growing teen (usually nothing does as he's between sizes). Received 2 small refunds for I don't know what! Turned up the following morning as promised, kept fully updated by text and email throughout the delivery/ordering process. However, i just received an email stating evri are expecting a parcel from footasylum which could be the trainers i returned due to them being faulty. FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. | Read 2,661-2,680 Reviews out of 55,033 1 Helpful Report (3 years ago) F Returns - Difficult 0.00% Industry Average " I got the wrong size shoes and to return them I have to pay 160 . For people who want unlimited delivery, you can pay 9.99 for a full year of free unlimited priority delivery with no minimum spend. Alpyrex. We also ensure all reviews are published without moderation. Will definitely be ordering from them again. FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. If you request next day delivery your order must be placed before 23:00 Monday to Friday and before 23:00 on Sunday to be delivered the next day. Absolutely fuming with this company. Disgusting service.I was in the Meadowhall store today and I have never been so appalled at the customer service I received. Full price items only. !\r\n \r\nGoods returned, Yodel receipt \r\n\r\n2 months later -still no replacement received", "Love my new trainers. All students enjoy 10% off at Footasylum. Footasylum UNLCKD also means you can unlock access to priceless experiences like Footasylum events and product launches. I have worked in retail for over 15 years. Unable to get in touch with anyone from customer service to resolve issue. The costumers service was a nightmare to get through too as I was speaking to a robot at first via their live chat option. 10/10 will not be using footasylum again. Great sale and super quick on delivery. You will be contacted by email to verify your review. Difficult, posted 2 weeks ago An email update at this point would have been helpful due to the vast amount of time I have wasted chasing this on a live chat that cuts you off with no outcome. Got them cheaper than any other website. I wanted to return them but thought the trainers themselves might get damaged so taped up the box for return. The range includes footwear, clothing and accessories for men, women and children. Lancashire I was looking for and ordered them in straight away for home delivery next day absolutely loved it , Hi Ani,Thank you for leaving us 5 stars!I am so glad you had a great experience in our Fosse Park store!I have passed this feedback to the store for you.I'm also happy to hear you loved your order!Don't forget to tag us in some pics on social media.Take care.Thanks,Shan, Great customer service!!! Hey Getta,Thanks for leaving us a great review. The North Face. Hey Getta,Thanks for leaving us a great review. I will always order with footasylum I am very happy with the service and products. It's great to hear you are happy with the coat and that the delivery was so quick. Ordered some trainers at 10.30pm amd paid for next day delivery. Suggested companies are based on peoples browsing tendencies. 28 Feb. Up to 60% off at Footasylum during the half term sale. footasylum returns faulty They sent me trainers in a damaged box. 3. We had enough to look as it took ages and I was just gobsmacked, watching them treat their customers as though they were a nuisance. Yay! Thanks,Rebekah, Ordered a Nike Black Coat from Footasulym and within one day it arrived.Over the Moon with the coat and fast delivery.Highly recommended to anyone looking for dedicated online shopping experience.Theresa, Hey Theresa!Thanks for leaving us a review. Help future customers by talking about customer service, price, delivery, returns & refunds. The team at Footasylum used SafetyCulture platform to keep their staff safe as the pandemic unfolded by providing a means to complete digital checklists for their staff and to better manage operations. Still over 300 down! And would recommend to all my friends amd family. Footasylum. Find out how we combat fake reviews. Create a Return International Returns For all international returns outside of the UK, please visit our dedicated international returns page. No greeting, no please, no thank you. Get FREE UK delivery on all orders over 60 and FREE UK returns. We hope to see you again very soon.Thanks,Rebekah, Terrible customer service, they over sell stock make up some delayed delivery emails and then wait for you to contact them after a week saying they dont have any in stock heres a refund. I have all the evidence I need to prove I returned them and purchased a different pair through another store shortly after. Hi Louise,Thank you for taking the time to leave us feedback, we appreciate this.I'm disappointed to hear about the experience you've had in one of our stores.The price should have been honoured if the price tag had the label on.Could you please contact us with the trainers you were wanting to purchase in store, and we will see if we can honour the price for you.Thanks,Shan, I reported my order missing and instead of trying to help me they told me there is nothing they can do and said I have to go through my bank. Wore them only half a dozen times and the suede covering split along the line of the little toe crease. Visit our corporate site, Future US, Inc. Full 7th Floor, 130 West 42nd Street New York, NY 10036. Ordered standard delivery, was dispatched the next day & arrived the day after. We had to ask him 3 times just to make sure, because he would just mumble something and walk off. " My delivery had been opened & purchases replaced with another companies item, clearly the delivery driver from Hermes, when I contacted Footasylum (0nly contacted by Chat, no phone number or email, how bad is that) they did not want to know and would not entertain any investigation or refund, lost 150.00 what a shambles of a company you be ashamed . very helpful as Liverpool didnt answer the phone. Hey Clare,Thanks for taking the time to leave us a 5-star review.We appreciate your words and effort, and we are so happy that you have had a good experience with us.We hope to see you back soon!ThanksShan. All rights reserved. Do you agree with Footasylum's 4-star rating? My son lost out on his Christmas presents as a result. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I realise this was down to their preferred choice of courier (EVRI) but seeing as it was their decision to use EVRI, I do see it as FootAsylums fault also. No one will bother to contact you or sort it out either, Hi Ryan,Thank you for your feedback, this is appreciated!I'm disappointed to hear that you never received your order.I can see that this was sadly lost on the way to you and we were only made aware of this when you contacted us.I can see this has been refunded, please allow up to 10 working days for the funds to hit your account.Thanks,Shan, WHAT A JOKE, ordered some shorts online, received OK but were to large so I sent them back they said it will take 10 working days for refund. Just noticed that the box they have sent them in isn't for the correct trainers. Only response was we would receive a call within 8 hours - that was two days ago! They have scribbled size 7 on it. Ordered Nike trainers. Footasylum Refund Reviews | Read genuine reviews on Footasylum refund F Happiness Grade Company Reviews Questions Refunds 32.00% - Difficult Phone: 0844 209 0804 Location: Unit 1 Broadfield Distribution Centre, Pilsworth Road, Heywood F Refund - Difficult 32.00 % Industry Average Ordered standard delivery, was dispatched the next day & arrived the day after. Anyone can write a Trustpilot review. Replies to negative reviews in < 24 hours. Rock Woven Outdoor Pant. Just noticed that the box they have sent them in isn't for the correct trainers. very helpful as Liverpool didnt answer the phone. Will definitely be ordering again in the future, Great costumer sevices,I will highly recomanded I will come back as costumer sooni was ordered a pair of crocs,they look amazing,Thank u My parcel arrived 1 day earlier the Yodel driver was prompt and answering to my messages, Hey Elena,Thanks for taking the time to leave us a review. Replies to negative reviews in < 24 hours. Ordered it on Monday and it was delivered on Tuesday. You can sign up to Footasylum UNLCKD via the Footasylum website before using it on the app. Reply from Footasylum Jul 14, 2021 Hey! Verification can help ensure real people write reviews about real companies. Been trying via live chat, what's app and calling HQ. Popular Christmas FAQ - Anonymous. Please note: The normal 14 day returns policy will re-commence from Monday 26th December. Reordered again Sunday afternoon, Monday morning was here. Greater than 75%. Get Code. FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. Order placed Sunday afternoon and delivered Monday afternoon. In real life, they are dull, boring and have no character at all. Totally shocking service in regards to a faulty item that they . Thank you so much. Useless. I have been waiting for confirmation that my return has been received/refund for 3+ weeks. Returns and Exchanges Taken a risk with your gift this year, or not sure on their size? My son lost out on his Christmas presents as a result. Thank you so much. Up to 30% off at Footasylum on Puma with this discount code, 20% off at Footasylum on the Secret20 collection using this promo code, Extra 20% off at Footasylum on outlet products with this discount code, 10% off at Footasylum on first orders with this discount code, 10% off at Footasylum on app orders using this promo code, at Footasylum on Puma with this discount code, at Footasylum on the Secret20 collection using this promo code, at Footasylum on outlet products with this discount code, at Footasylum on first orders with this discount code, at Footasylum on app orders using this promo code, at Footasylum on first coat orders using this promo code, at Footasylum on trainer app orders using this discount code, at Footasylum on selected women's t-shirts, at Footasylum on selected women's footwear, or more at Footasylum on womens jackets in the sale, at Footasylum on womens coats and jackets in the sale, at Footasylum on kids trainers in the sale, at Footasylum on women's trainers in the sale, at Footasylum on women's clothing in the sale, at Footasylum on sale orders with this promo code, at Footasylum on full-price kidswear on the app using this discount code, at Footasylum on first coat orders with this discount code, at Footasylum on coats for new customers using this promo code, at Footasylum on first trainers orders with this promo code.

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