vivid seats complaints

Thanks to this commitment, our ticket prices average lower than those found on any other full-service marketplace. This is not what I paid for. This changed due to Covid, but we did not get a refund because it was getting rescheduled. They buy tickets from me, physically edit the tickets and then turn around and sell them to people for double the price. Got us a great deal on our tickets love this company. Vivid Seats Reviews | Read Customer Service Reviews of www.vividseats.com + the only ticket rewards program around. I highly recommend purchasing tickets from a verified seller on Vivid Seats. The venue does hold the right to void any issued tickets in their sole discretion, as is the case for any event. Thanks Vivid Seats. I bought tickets 2 months in advance. Cancellation Policy : Vivid Seats Customer Support I bought 3 with the insurance. It offers a 100% Buyer Guarantee and serves as the middleman between customers looking for tickets and sellers. Also, VividSeats says all orders are 100% . Vivid Seats has 450 employees. I paid $600 for 4 tickets, I didnt receive my tickets, they kept telling I would get them closer to the game. They were not premium seats and the face value on the tickets were $86.00 each fir a total of $172.00, a difference of $1,233.95. I later found out that they were not keeping people 6 ft. apart so covid 19 was not the reason. It guarantees your tickets will be valid and arrive in time for the event. Her personality was fantastic and the whole experience was just perfect. Full refund and apology for lack of ticket delivery. We have a 100% Buyer Guarantee. I tried to do that and apparently the event originator didn't enable reselling, so the agent was lying. Called Capital 1 (cc company) to see if my card wasn't working and they told me that all day yesterday they were having people calling them as their cards on your site didn't work either. How reliable is vivid seats? Explained by Sharing Culture He was very polite, professional, kind, and made the process very easy! WONDERFUL Young Man. Never again. They go above and beyond to make my transactions fun and fast! 10.1K Ratings. We absolutely value your feedback and apologize for the stress this may have caused you. People need to understand that VividSeats works against you. Needless to say, I never got them, missed the show (wife's birthday gift) and didn't get a nickel back. Parking for events often closes when the event starts or shortly after, and is also sometimes first-come-first-serve even if you pay for a reserved spot. Download Vivid Seats | Buy Tickets and enjoy it on your iPhone, iPad and iPod touch. The tickets are yours now to you have to figure out what to do. I usually stick to stubhub. I had a great experience. We encourage you to monitor your bank and email for further updates on your order. Eugene was very helpful with my questions. Sellers do not offer cancellations or refunds which is why we are not able to extend this option to our customers. Claim your listing for free to respond to reviews, update your profile and manage your listing. I expect to pay the normal service fees, but not what you charged me for the tickets. Vivid Seats Fees & Review 2023: Is it Legit, Reliable or a Scam? In sept I reached out to vivid seats and asked them to reach out to the seller and get him to send me the tickets I got the same email from them we are working on it. I called before the event and after. I had an expensive ticket to the Garrison Keillor show at Red Rocks. I do not expect Keillor to come back to Denver at his age. No issues at all, would use them again. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. ConsumerAffairs is not a government agency. Here are 8 tips for writing great reviews. 3 for $533.58. None of the options worked for us NEVER will I use this company again. I'm very disappointed in Vivid Seats. The company was founded in 2001. Dont EVER use vivid seats for any purchases. They simply dont care. We believe in full transparency, and strive to ensure our fans are informed. Vivid Seats Review Summary. Vivid Seats | Buy Tickets on the App Store They deserve to go bankrupt as they cost me $800. Maria did a great job helping to fix an issue I had with applying credits to purchase tickets. Further, since the tickets are purchased under false names, if a show is postponed we cannot contact the purchaser to let them know. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Vivid seats is such a scam!!! I thought Vivid was a pr0n company. I don't expect they are willing to give an apology. As of Oct. 13th 6:38 pm I am unable to access my tickets. We look forward to receiving that documentation so we can review your order again and work together to reach a resolution. 3 for $533.58. I will be giving a legitimate review on the site and will also provide comparisons to other third party ticket sites on the market to see which ones have the edge and are better to use. Yes. Enjoy reading our tips and recommendations. It should take less than five minutes to find tickets for your favorite venue, artist, or team, select the seats, register, and purchase the tickets. I had a purchase trouble on Vividseats. Meanwhile, our industry-leading, in-house customer service team is available seven days a week to answer any questions, and ensure you have the best ticket-buying experience possible. Vivid Seats Promo Code: $15 off ticket orders over $100 for new customers. greenthumb47 , 2022-08-02. Never received tickets or a refund let alone even an apology. He said they can't refund anything because they connect 3rd party sellers. He was very knowledgeable and courteous. Business Profile for Vivid Seats LLC - Better Business Bureau They are doing nothing to help me, I bought tickets from vivid seats in march of 2022 for a game oct.2. Your transaction is secure, and you also get a full refund for canceled events. Vivid Seats Reviews | Read Customer Service Reviews of www.vividseats.com I purchased tickets through you company for the September 11, 2022 Rodeo. Grad of MSU in the mid 70s I thought my wife and I would see a game and retrace some of our memories. Thank you. We recommend the company for anyone looking for deals on concert tickets or shows in the United States. Vivid Seats is famous for its courtesy calls. Terrible customer service. These seats sell for $35.00 each. Vivid Seats is a trusted and reliable online marketplace for buying and selling event tickets. Vivid Seats - Empowering every fan to get to the live events that shape their most vivid moments and memories. Consumers who purchased tickets from Vivid Seats for events that were canceled due to the coronavirus pandemic may be eligible to benefit from a $7.5 million event cancellation class action settlement. This is clearly a loophole being used often by venues to protect these ticket scammers. I was terrified that I would not receive my tickets. They refuse to give refunds for anything. The name on my ticket was someone who purchased tickets the resold them through vivid seats. Service 254 Value 245 Shipping 164 Do I need to print these tickets? The 100% Buyer Guarantee means Vivid Seats upholds industry standards for safe and secure transactions. I thought maybe that was the seller. If you have any additional questions, we encourage you to reach out to our online support team on social media. Downgraded Tickets Sent - Not what I paid for. I was unsure on how this all worked. Kept telling me same blurb about it was my fault, not his, no refund, etc. VIVID SEATS LLC. Suite 800. I will continue to use vivid seats for all my ticket purchases as well as referring them to friends and family. Date of experience: November 28, 2016 Useful Share Advertisement DS David Simonich US Nov 27, 2016 I bought some tickets to a Disney on Ice show for me and my daughter through their site. My experience is consistent with those reported on BBB. Gain trust and grow your business with customer reviews. Our online support team is here to help resolve your concerns. Vivid Seats vs Seatgeek - Best Ticket Sites Apply this Vivid Seats coupon code for $15 off first . Vivid Seats $7.5M Event Cancellation Class Action Settlement The website clearly states it has a 100% Money Back Guarantee for tickets that do not arrive by game time. If Vivid Seats don't refund bc they may think I did recieve & use the tickets, wouldn't there be proof somehow showing my tickets were scanned upon entry to the game? Total SCAM! I never will again. Top 2,153 SeatGeek Reviews - ConsumerAffairs If you have any additional questions, we encourage you contact our online support team by sending us a DM on social media. Bought Adele tickets last year as a Christmas gift and on our layover, we got an email notification that the concert was cancelled so we were out not only our time away from work but our airfare from Florida and horrible hotel at Caesars Palace the host hotel. Report as inappropriate. ColPhorbin 1 yr. ago Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Shame shame for all the people you have messed with and hurt. Wanted to purchase 2 parking passes together at VT vs. Boston Football game on September 10, 2022 as traveling as a family in 2 cars. This Yelper's account has been closed. We are absolutely sorry to hear what you experience. So I quickly attempted to purchase another ticket. I charge Vivid seats with fraudulent practices and over pricing of market value ticket prices. You do NOT provide a valuable service; you instead eliminate other purchasing options and make yourself indispensable by way of ticket monopoly. Vivid Seats Reviews, Complaints, Customer Service - Revdex.com Hi Jim, we're disappointed to hear that you did not end up travelling to the event, as we never want you to miss shows you're looking forward to.. Based on the records shown on your order, the tickets were delivered via electronic transfer at 10:24 AM eastern time, more than 90 minutes before the start of the event. The request was put in minutes before. I complained and they advised these were upgrade tickets and no refund would be issued. Vivid Seats Reviews | Read Customer Service Reviews of www.vividseats This company is a scam, they held themselves out as a licensed seller of tickets until you purchase a ticket and find out they are resellers of scalped tickets. Heads up. We were given multiple different messages from Vivid seats regarding the tickets. THEY ARE SCAMMERS. Vivid seats sucks. Vivid Seats LLC, 1:20-cv-02486 - CourtListener.com In 2022, Free Law Project served nearly 200 million documents and sent more than 1.3 million alerts to our users. Submit a complaint and get your issue resolved. Tickets must meet standards set by Vivid Seats they must be for a U.S. event, and you cant sell tickets before you own them. For the love of whatever deity you believe in DO NOT BUY EVENT TICKETS FROM THIS SITE. Vivid Seats LLC - DE, IL, KY, LA, MA, MI, MN, MT, NC, ND - Bizapedia The moment you hit submit, they have your money and will not refund. My tickets were not released until 1 week before the show. A. Amalia G. Today. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. I will not be using this company again and will never refer a soul. On the BBB, VIVIDSEATS has over 100 complaints over wrongful billing, just in the last 36 months. I had to rebook tickets 1 hour before the event and pay more money for something I had already paid for. The email made a vague reference to covid 19 but no definite reason was given. I use Vivid Seats for all my tickets: Celtics, Bruins, Kevin Hart, Bruno Mars and many more. Paid $160 for a single ticket for a show that was rescheduled (twice). Contact Us About The Company Profile For Vivid Seats LLC. In our commitment to your safety, we keep all of your personal information secure and back every order with our 100% Buyer Guarantee. Scammed!!! To that end, we always provide a full breakdown of the order total (including fees) prior to purchase. I posted a pic of the only thing Vivid Seats sent me, it's not a ticket. We were able to confirm that a previous advocate was able to move forward with giving you a full refund for your order and uploaded a $75 in store credit under your order file as a one time courtesy. That means the seats were $351, not $264. After reading review about Vivid Seats I was extremely skeptical but decided to take my chance anyway because they had the cheapest tickets for The Judd's Final Tour in Lexington, KY. Ticketmaster vs StubHub vs Vivid Seats, etc. All the same? Who Sets the Price on Vivid Seats? Phoney Company! Read more Comments: 0 All I got was a run around, excuses, and finally no response what so ever. For more information about reviews on ConsumerAffairs.com please visit our A link has directed you to this review. Last minute tickets: Buy tickets for NBA, NFL, MLB, NCAA, and NHL games, right up until game time. Vivid Seats complaints 102 M MikeArmstrong82 of Independence Kentucky, US Jan 17, 2022 11:00 pm EST Delivery of tickets Vivid seats is allowing a seller to first post a date of estimated shipping for the day after the event. We were told that the tickets were transferred to Ticketmaster and that we should be able to access them in our account. Was not able to get in with those tickets I paid for. Is Vivid Seats Legit? [See If The Ticket Resale Site Is Any Good In 2023 ] Vivid seats are scammers. . How has everyone's experience been with Vivid Seats? : r/phish - reddit Desired outcome: I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. The company offers promotional deals and discounts via email, and, according to the website, Vivid Seats ships tickets directly to you in any of the following forms: Vivid Seats gives sellers a safe online marketplace to find interested buyers. Vivid Seats gets you the best seats in the house | CNN Underscored Vivid Seats denies these . What is Vivid Seats? Is it legit? Do they have fees? Here's - nj To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, Your server is down! They offered replacements, which were inferior and DID NOT include the dinner and up-front concert seating. Vivid Seats Review: Is it Legit, Reliable or a Scam? My initial attempt to create a Ticketmaster account I got an error message the App didn't recognize my email address. Vivid Seats Engaged Employer Overview 368 Reviews 9 Jobs 382 Salaries 124 Interviews 97 Benefits 9 Photos 56 Diversity + Add a Review Vivid Seats Reviews Updated Feb 21, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 360 of over 368 reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent I attempted to purchase regular GA tickets for the upcoming Fall Out Boy concert in Virginia Beach and after check out realized there was only one ticket when I KNOW I set the purchase number to two. I someone needs to hold ticket brokers responsible. Melinda, your concerns are absolutely valuable and matter to us. Do not waste your time or money on this company. Vivid Seats Culture At a Glance. There was not enough time to even get to the venue. Just another company who still made money over COVID. Ultimately, hung up on me. Mark, your concerns are absolutely matter to us and we certainly value your feedback. FAQ. Anyone can write a Trustpilot review. He checked several times and assured me that the seats were handicap. Working at Vivid Seats: 108 Reviews | Indeed.com We value your privacy. Date of experience: 26 February 2023. We want to make sure that orders are accurate, so please DM us your order number on Facebook, Twitter or Instagram so we can resolve this. I expect to pay the normal service fees, but not what you charged me for the tickets. Crooks. Ong please do not use this businessshadey as a summer afternoon under a big oak tree. GAME WAS NEXT WEEK. Yes. Vivid Seats vs StubHub - Which One to Prefer? [Sorted] - TechWhoop Overview VividSeats has a consumer rating of 4.11 stars from 2,262 reviews indicating that most customers are generally satisfied with their purchases. We added millions of opinions to our database and summarized over a million opinions. When I purchased my two tickets online to Morgan Wallen, it clearly stated that the tickets guaranteed seating in the first 15 rows (pit tickets). Dorian, this is absolutely concerning and we would like the opportunity to take a second look into your order file. This not only hurts our venue's reputation, but cheats the artist, as the additional ticket price is not shared. Vivid Seats - Fraudulent agreement / promises made for a full refund If you order in enough time, youll have an opportunity to react and/or make alternative plans, if necessary. - Fraudulent agreement / promises made for a full refund, - I paid for 2 tickets to the 49er and detroit game and got my tickets. Very disappointed, not about losing $500, but because of the disaster of trying to find parking when I could see my open spot behind a closed gate. We were founded on a passion for live events and a mission to improve and simplify the ticket-purchasing experience, which means were committed to helping you find tickets quickly and safely, so you can focus on what matters: enjoying your event. It's a good site to check if you're looking for the absolute best price but make sure to remember that there will be . That being said these tickets cost me 3x as much as directly purchasing from Off The Hook comedy club. We appreciate you bringing this matter to our attention and will be following up with you again soon. Products used:Tickets for an upcoming football game. We appreciate your patience. It never shares your credit card information, and you can read more about its privacy and security guidelines on the companys website. We were refused. The 21st was spent on the phone trying to aquire our tickets. Unsubscribe easily. Featured Vivid Seats complaints Vivid Seats - Undelivered sports tickets On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. It serves as an intermediary between sellers and buyers and offers a buyer guarantee on all tickets. It was smooth and I didn't have to do all re-ordering process again. Vivid Seats has not responded to my email. My hatred for this company will never end and I will tell anyone and everyone that will listen about this. Verification can help ensure real people write reviews about real companies. We'll get you there. The seller is not responsible for paying shipping fees.

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