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Besk vr hjlpsida fr mer hjlp och support. We need you to provide specific evidence of illness or injury for the ticket holder affected. If you elect not to consent to a search, you may be denied entry to the event without refund or other compensation. To upload documents to your account, sign in to drivers.uber.com to visit your dashboard OR follow these steps in the Driver app: 1. Holder consents to a search of their person and property and waives any claims against Releasees that may arise from such a search. How do you send documents to Uber? Most policies (bar Eventim's) will allow you to claim for a refund if you get coronavirus and can provide a positive test result as evidence. Every time I go to buy tickets for a show and I see that the only way to get them is through AXS, my stomach drops. Under certain facility or venue rules, certain items may not be brought into the premises, including without limitation, alcohol, drugs, food, beverages, controlled substances, cameras, recording devices, laser pointers, strobe lights, or certain size packages or bags. A screen grab/scanned print out from the Met Office website/confirmation of the Policy Travel Warning. Occasionally, we receive incorrect billing or Payment Method information for an order that can delay processing and delivery. Violation thereof is grounds for revocation, seizure or cancellation without refund. Invoiced venues for money due to AXS and oversaw procedure of issuing customer refunds. Have now given up. Please note that orders are processed only after a billing address and other billing information has been verified. Refunds are not offered if you are unable to access an online event due to lack of bandwidth, incompatible equipment or software, or any other reason. This Agreement is incorporated into the Terms of Use and, in addition to the Privacy Policy, the following terms and conditions (this Agreement) apply to all listings and transactions on the Service and sale or use of tickets issued via the Service, whether issued by AXS or Clients. We do not guarantee that any online event will be available in any particular format or that an event will be compatible with any specific system, application, or device. Refund policies may vary depending on promoter, venue, state or local laws. Please note that we can only look to consider refund applications where your private transport has broken down on the way to your booked event. For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. We reserve the right, without prior notification, to change any content on our Service; to honor, or impose conditions on the honoring of, any coupon, coupon code, promotional code or other similar promotions; to terminate, suspend any or limit any users ability to make purchases through the Service. I was signed in, had my confirmation code and everything, but they didnt send me the ticket. If you are unable to provide this information, the box office may refuse to provide your tickets to you, and we will not be responsible for your inability to enter the event. If your account is closed and you haven't had the refund within 15 days, please contact your bank/credit card issuer as they will be able to locate the refund and transfer it to your new account. TicketPlan cannot be held responsible if incorrect banking details are provided. Check your insurance if you have it - you might be able to make a claim if you've tested positive for coronavirus or need to self-isolate. Holder also understands that at an event, the Holder assumes and bears all risks of inclement weather or force majeure events (including injury or cancellation). Are AXS Premium tickets sold for every event? You also agree to pay any applicable sales or other taxes, including, but not limited to, any applicable admissions tax. Can I get a refund for a cancelled or postponed event? I bought 2 tickets as well and I clicked the refund button because it was the last day to request a refund. On receipt by us of payment from you, we will transfer the tickets to you, subject to this Agreement, our Terms of Use and any specific terms and conditions of our Client. found at the bottom of this page. If I have XCover ticket insurance and miss an event, can I get a refund? Upon your payment in full, you shall be entitled to the tickets you have purchased. In some instances, the sale transaction for the Service may be processed by our Client directly using their own payment processor, and in these cases the charge listed on your statement may list our Clients or the venues name. Nightingales THU 20 APR 2023 Doors 6:30 PM Alexandra Palace Theatre. We looked at five ticket insurance and guarantee providers offered at the point of sale by some of the biggest ticketing sites. Certain events may have restricted delivery options, as well as delayed delivery windows (for example, tickets for online events will typically be delivered to your AXS account immediately following purchase), and tickets for certain live events may not be delivered until a date closer to the event). But beyond this scenario, it's important to check each policy's terms and conditions to see if it's worth paying extra - and don't take the ticket seller's wording at the checkout or on promotional banners at face value. Reply from AXS UK. Ben Sebborn, CTO at Skiddle told us protection for imposed quarantine was only removed on or after 8th January 2021 because the insurers of the scheme lost their own reinsurance for such cover. and now it says "refund pending". All information provided through the Service will be managed and processed in accordance with the Privacy Policy. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. They will pursue AXS who in turn, will keep your money. Problem is I cant attend the event anymore :( so I cant get a refund. You are solely responsible for making a purchase, based on the information provided on our Service. For those times when circumstances sideline your customers, this valuable protection ensures that their investment is safe and sound. Ticket holders could be buying insurance policies for gigs and major events which do not provide them with the Covid cover they expect, Which? We do not have any legal authority to complete a purchase on your behalf, and do not act as your agent. What does insurance on concert tickets mean? If you are purchasing a Resale Ticket, you will be entering into a contract with the seller of the Resale Ticket for the sale and transfer of the Resale Ticket to you. And if one of your party tests positive for coronavirus, meaning you no longer want to attend, only TicketPlan, Vista Insurance (used by Skiddle) and XCover (used by AXS) would allow you to claim for a refund. Despite these risks, Holder voluntarily assumes ALL known and potential risk and danger of injury and/or death from any cause, resulting from, in connection with, or incidental to the venue and/or event, including exposure to COVID-19. Certain maximum resale premiums and restrictions may apply in some states and you understand that complying with laws is your responsibility and we are not responsible for providing legal advice regarding resale or pricing of tickets. We also give them access to 24/7, multilingual . Privacy Policy Reporting Fraud. You agree to pay all charges incurred by you or any users of your account and Payment Method at the price(s) in effect when such charges are incurred. x, Footer.languageSelector.ja-jp.greeting Please make sure to review the terms and conditions that you will find on these third-party sites. NEVER AGAIN! These documents are require to process your application and you are unable to submit your application without these documents. Once your purchase has been completed, we will not exchange or refund your order, even if additional tickets or parking rights become available at a later date. Name of the person who suffered the injury/illness, If this person was not attending the event/parts of package please indicate their relationship to each ticketholder. I bought these from AXS and paid 214 (bit of a rip off site . It's well worth doing your research into what ticket insurance actually gets you before ticking the opt-in box at the checkout. When did you become aware that you were unable to attend the Event? Why you might ask? Where I have submitted health data about other people, I have made those people aware of how TicketPlan will use their health data and they have explicitly consented to this. It may take up to 30 days before we are able to review your claim. For travel and events affected by COVID-19, many airlines, travel suppliers, and ticket issuers are allowing for flexible changes, issuing refunds, and/or offering vouchers. Additionally, you agree to comply with these conditions and all applicable laws, statutes, ordinances and regulations regarding the use of the Service, listing of tickets for sale, solicitation of offers for purchase and the resale of tickets. Sign in before you go through the purchasing process, write down or screenshot your confirmation code, double check that you have the right email, and be sure that you have on record proof that you purchased the ticket. You have chosen AXS Mobile ID as your method of delivery for your tickets. Are you looking for comprehensive cover for Covid cancellations? Holder covenants not to sue any of Releasees for use of Personage as provided herein. This means that you agree that we will have authority to conclude a sale of your tickets to a buyer on your behalf once you have told us to list the corresponding tickets for resale. Hello Reddit users, fairly new to this app and still trying to get used to it but I thought Id come on here for some advice. There is an inherent and elevated risk of exposure to COVID-19 in any public place or place where people are present and there is no guarantee, express or implied, that you will not be exposed to COVID-19 at the event. These fees and charges represent, among other things, the costs we incur in providing our goods and services to you. Paypal said they don't have any authority to cancel it, AXS said that the event promoter has a no refund, exchange or cancellation policy. Please note that both original issuance tickets and tickets that have been previously issued and are later posted on the Service as a resale ticket may be available for sale on the Service, and different terms may apply to each as detailed below. RECORDING/PHOTOGRAPHY/OTHER RESTRICTIONS. So please be as cautious as possible when going through AXS. Tickets may not be used for any contests, sweepstakes, or promotional or commercial purposes without the prior written permission of AXS, the Client, or applicable party relative to the event. Anyways, I cant attend the event anymore and my excuse/reason is not covered by the insurance. By entering the venue for the event, each Holder agrees to the following: Each Holder agrees to comply with the following terms and conditions regarding tickets and attendance at an event: If you have any questions regarding this Agreement, please contact us at [emailprotected] or by mail at: AXS GROUP LLC425 West 11th Street, Suite 100Los Angeles, CA 90015Attn: Purchase Agreement - AXS888.929.7849. mail If you have purchased ticket protection through TicketPlan and wish to request a refund, please submit an application. I don't know why LiveNation pushes them, but it . With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. Contact your ticket seller - primary ticket sellers should offer you a refund if an event is cancelled or postponed due to coronavirus. For tickets to events located in the United States, the Service is operated by AXS Group LLC. Tickets may not be resold or offered for resale in violation of posted restrictions, or in violation of law or regulation. All applicable fees and charges will be disclosed prior to completion of your purchase. Unless otherwise stated as part of the purchase, any primary tickets (i.e. You will also be responsible for paying any applicable taxes relating to your purchases. Thank you for taking the time to let the people know. a doctor's note for the illness causing your symptoms. Seller fees on the Service may vary. Honestly this post makes me feel better though, thank you lol. . Any sale or offer for sale of your tickets, whether using the Service or another publicly-available marketplace, when the applicable ticket(s) were sold with a resale restriction, may result in any or all of the following: (i) cancellation of the transfer or sale transaction conducted on our Service; (ii) a charge of our sales fee (described below), calculated with respect to the full sales price of such ticket(s) sold or transferred, assessed against the seller/transferor of such ticket(s) (such sales fee will be charged to the Payment Method on file for the seller/transferor, typically within twenty-four (24) hours after we provide notice of the assessment of such charge to such person via email); (iii) revocation of the seller/transferors rights to use the Service and any or all of our other services; and (iv) revocation of such sold or transferred ticket(s) by the Client. You should receive a confirmation after concluding your transaction. Pick your exact se. Therefore, we ask for: A completed medical confirmation form. AXS complies with any obligation it may have to provide information to tax or other compliance authorities, including with respect to anti-fraud and/or anti-money laundering efforts. Footer.languageSelector.ja-jp.region can reveal. Please visit our help page or contact customer support for assistance. I realised I was too late for the standard entry tickets, as they had all sold out. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Create an account to follow your favorite communities and start taking part in conversations. A scan or clear photograph sent by email is acceptable. If you do not receive a confirmation, if you receive an error message, or if you discover an error in the information provided, contact customer service immediately at [emailprotected] to ensure your transaction was completed and that your information is correct. Nightingales THU 20 APR 2023 Doors 6:30 PM Alexandra Palace Theatre. and our Before checking out, the website advertises to users that they will refund you if you cancel for any reason but this is a complete bull crap! What is ticket insurance? I may hate Ticketmaster with a burning passion for their fees, but at least you always get the ticket you paid for with them. Apply for a refund. Such fees and charges may vary. PROMOTION RESTRICTIONS. Please note we may require original tickets to be submitted, Sort Code or BIC/SWIFT code for accounts outside of the UK, You need Javascript enabled in order to submit this form, Booking Errors We recommend you contact the ticket seller directly to discuss the issue, Entry requirements or organisation of a venue/event. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. If you are purchasing a resale ticket (i.e. How to get your money back from a ticket seller, Beware of donation requests for the Turkey-Syria earthquake, Scammers are imitating HMRC in fake tax refund emails, 'EasyJet lost my suitcase: am I entitled to compensation? Tickets obtained from unauthorized sources may be invalid, lost, stolen or counterfeit and if so, are void. If they allow it, you'll get a refund. If you believe you've been a victim of fraud, please contact us here submit a ticket or use the live chat icon on this page to begin a session with us. The event is copyrighted, and Holder agrees not to transmit, distribute or sell (or aid in such activity), in any media now or hereafter existing, any description, account, picture, video, audio or other form of exploitation or reproduction of the event without Releasees written consent. Ad . How do I file a claim and get a refund if I have ticket insurance? Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due to local lockdown restrictions in their area, only one policy provides this cover. We do not control the number of tickets and/or other items sold on the Service or the location of seats or parking spaces that are made available for purchase. Help us help you quicker by coming with your mobile ticket ready to be scanned. The availability of tickets is subject to change. We see your preferred language is English (United States), would you like to stay on, terms and conditions of the MLS home team, https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine.html, Change your location by entering a City, Zip or Postal Code, View All Arts & Family, Hey! Please note that we are currently unable to process postal documents. You will be advised of any such limits during the purchase process, or by a system limitation on the number of tickets you may purchase during your online session. When you click on a retailer link, we may earn affiliate commission, which helps fund our not-for-profit mission. Ticketmaster will refund your ticket price if the event gets cancelled due to some unforseen or catastrophic event. If an event is canceled (without being rescheduled), listings for tickets to such event will be terminated. Be the first to know. To the fullest extent permitted by applicable laws, none of the Releasees are or will be responsible or liable to you or to any third party for, and you expressly waive all rights to seek, any indirect, incidental, consequential, special, exemplary, punitive or other damages under any theory of liability, arising out of or relating in any way to the Service, transactions made through the Service, and/or materials contained on the Service, or the event (even if we or Client have been advised of the possibility of such loss or damages, or such loss or damages were reasonably foreseeable). Website by Phuse Media - Web Design Essex, Who did you purchased the tickets from (Retailer), Cost of tickets (amount you are requesting a refund for). Exceeding these limits may result in cancellation of orders without notice. Let us know what you were doing when this page came up, plus your IP and request ID Please note: The account holder is liable for bank charges levied by the receiving bank. We make no representations or warranties about the quality of your watching experience or your display. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. Get many game updates, food, range will not ever able to issue a refund half your ticket insurance. By Insurance Site July 2, 2022 July 2, 2022. cristina ferrare illness; esicoo smart plug troubleshooting; sun country boarding zones; zatarain's dirty rice without meat; getting punched in the stomach effects This has enabled close to 1,000 customers to obtain full refunds since the start of the pandemic. Ticket purchases must be paid in full at the time of purchase, unless a payment plan is offered and entered into at the time of purchase (for example, if a payment plan is offered for season tickets).
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